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UnMarketing: Stop Marketing. Start Engaging.UnMarketing: Stop Marketing. Start Engaging.

UnMarketing: Stop Marketing. Start Engaging.UnMarketing: Stop Marketing. Start Engaging.

Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our LivesYour Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives

The Mesh: Why the Future of Business Is SharingThe Mesh: Why the Future of Business Is Sharing

55 Steps to Outrageous Service: Outrageous Service Principles to Better Serve Your Customers55 Steps to Outrageous Service: Outrageous Service Principles to Better Serve Your Customers

Retail Hell: How I Sold My Soul to the StoreRetail Hell: How I Sold My Soul to the Store

Starting your own Medical Marijuana Deliver Service: The Mobile Caregiver's HandbookStarting your own Medical Marijuana Deliver Service: The Mobile Caregiver's Handbook

Tourist Customer Service Satisfaction: An Encounter Approach (Advances in Tourism)Tourist Customer Service Satisfaction: An Encounter Approach (Advances in Tourism)

Lists That Saved My Business: From the Best Selling Author of Lists That Saved My Business: From the Best Selling Author of "Lists That Saved My Life"

Interior Design Clients: The Designer's Guide to Building and Keeping a Great ClienteleInterior Design Clients: The Designer's Guide to Building and Keeping a Great Clientele
 

Customer Service

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CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers (Unknown Series) CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers (Unknown Series)
Author: Paul Greenberg

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Sales Rank: 35,130
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ASIN: 0071590455
Publication Date: November 18, 2009
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Salesforce.com Secrets of Success: Best Practices for Growth and Profitability Salesforce.com Secrets of Success: Best Practices for Growth and Profitability
Author: David Taber

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Rating: 5.0 out of 5 stars 9 reviews
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ASIN: 0137140762
Publication Date: May 15, 2009
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What's the Secret: To Providing a World-Class Customer Experience What's the Secret: To Providing a World-Class Customer Experience
Author: John R. DiJulius

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ASIN: 0470196122
Publication Date: May 2, 2008
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Supply Chain Management (3rd Edition) Supply Chain Management (3rd Edition)
Authors: Sunil Chopra, Peter Meindl

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Category: Book
ASIN: 0131730428
Publication Date: April 7, 2006
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The World of Customer Service The World of Customer Service
Author: Pattie Gibson-Odgers

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ASIN: 0538730463
Publication Date: March 22, 2007
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Managing Customer Relationships: A Strategic Framework Managing Customer Relationships: A Strategic Framework
Authors: Don Peppers, Martha Rogers

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ASIN: 047148590X
Publication Date: April 19, 2004
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Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Author: Performance Research Associates

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ASIN: 0814473652
Publication Date: October 20, 2006
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Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business
Author: Jeff Howe

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Rating: 4.0 out of 5 stars 28 reviews
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ASIN: 0307396215
Publication Date: September 15, 2009
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The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth
Author: Rob Knapp

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Rating: 4.5 out of 5 stars 16 reviews
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ASIN: 0470249277
Publication Date: December 5, 2007
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Customer Service: A Practical Approach (5th Edition) Customer Service: A Practical Approach (5th Edition)
Author: Elaine K. Harris

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ASIN: 0135064333
Publication Date: June 28, 2009
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Showing items 31-40 of 1844

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Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our LivesYour Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives
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